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How It Works
Pointivity's Managed Services are designed to help you manage the ever-changing technological environment, with powerful features to help plan, deploy, configure, and monitor your critical applications, services, servers, and network.
Our Managed Services solution supports you in managing your organization's entire infrastructure. Guided by Pointivity's experienced engineers, you receive expert-level consultation and together define, develop and deploy an IT environment that is guaranteed to meet your technology needs. We also include our "best practices and procedures" which will provide you with a roadmap for navigating through your IT environment and simple steps to help avoid common problems and issues.
Monthly service fees include:
- Access to a customized Managed Services web page to support your organization’s needs
- 24/7 Help Desk support
- Annual IT audits, including a base audit and a high-level business and continuity audit
- CIO or CTO-level consulting
- Windows Update Services
- Flexible use of service package hours for systems engineering, Help Desk, and remote support - it is up to you!
Contact our Sales Team to learn more about our Managed Services solutions and if it is a fit for your IT needs.