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Managed Services is powered by ManageOne Assist (M1 Assist), an IT-automation and managed services solution that monitors and
manages alerts from your PCs, servers, printers, routers and other network devices. The technology also allows your internal IT
staff or Pointivity system engineers to correct IT issues before they lead to serious business problems.
Our Managed Services program helps you Manage IT Smarter™ by providing these primary business benefits:
Improve productivity and lower service costs by automating routine tasks such as anti-virus, spyware and patch updates.
Leverage Pointivity's 24x7 help desk and certified engineers to remotely fix PC, server and other network device problems. Via tiered
service level agreements, support is tailored to meet your needs and help free your staff to focus on strategic initiatives.
Monitor and track availability, performance, disk space, event logs, asset tracking, audit reports, compliance reports and other
critical business reports that keep you up-to-date on how all systems are performing.
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