Pointivity – Manage IT Smarter: application hosting, managed services, backup and disaster recovery solutions.

	Overview
	How it works
	Features
	Specifications

Total IT Outsource - Specifications

When you work with Pointivity, you are partnering with a company that has met the most rigorous control standards out there. It is recognition of the adoption of best practices in the industry.

Our Infrastructure:

	SAS 70 Type II compliant state-of-the-art data center
	Enterprise class HP rack mounted servers
	Nightly back with optional Backup & Disaster Recovery services
	Proactive monitoring of servers and backup systems
	Up to date anti-virus, spam and patches
	Redundant high speed Storage Area Networks (SAN)
	Hardware maintenance and upgrades included
	Secure access controls to data center: two-factor authentication, biometric scanners

Our Support:

	24x7x365 help desk support
	Customer web portal to track & manage service requests
	Industry standard Service Level Agreement (SLA)